What does Hold Percentage indicate?

Hold Percentage is a crucial metric in the casino industry that reflects the amount of money a casino retains from the total amount wagered by players. It is calculated by taking the casino's gross gaming revenue and dividing it by the total amount bet. This figure is essential for understanding the financial performance of a casino, as it indicates how much profit the casino generates from its gaming activities.

A higher hold percentage means that the casino is keeping more of the money wagered, which can be a sign of effective odds management and game configuration to ensure profitability. Conversely, a low hold percentage may suggest that players are winning more frequently or that the casino needs to adjust its gaming offerings.

The other options, while related to customer experience or marketing effectiveness, do not represent the financial definition of hold percentage, which is a direct measure of revenue retention from bets placed. Hold percentage is solely focused on the casino's financial aspect rather than customer enjoyment, marketing strategies, or game success rates.